ZStack Cloud Platform
Single Server, Free Trial for One Year
Service Values
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Responsive and Efficient
Responds to platform issues or requests in a timely manner and capable of solving problems with high efficiency.
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Plan and Practice
Provides the best practice plans and services to deliver business-specific practice suggestions.
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Beyond Expectation
Provides high-quality customer services to ensure customer experience beyond expectations.
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Service System
Features the combination of onsite and remote support while also provides comprehensive and systematic O&M services.
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Cost-efficient
Lowers the O&M costs of cloud computing and makes the core business more competitive.
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Stable and Reliable
Secures the stable and reliable operation of business.
Service Category
5*8 Annual Service
Services of eight hours a day and five days a week
Response within 4 hours
Ticket/Email support
Response Level:
Services of eight hours a day and five days a week, Response within 4 hours, Ticket/Email support
Services:
Platform upgrade, troubleshooting, and remote support
Scenarios:
Testing environments or small-or-medium production environments that require relatively less restrict real-time guarantees
7*24 Annual Service
7/24/365 Service
Response by technical colleague within 1 hour
Faulty questions to be addressed within 4 hours
Ticket/Email/IM software support
Response Level:
Services of eight hours a day and five days a week, Response within 4 hours, Ticket/Email support
Services:
Platform upgrade, troubleshooting, and remote support
Scenarios:
Testing environments or small-or-medium production environments that require relatively less restrict real-time guarantees
VIP Annual Service
7/24/365 Service
Response by technical colleague within 1 hour
Faulty questions to be addressed within 4 hours
Ticket/Email/IM software support
Response Level:
Services of eight hours a day and five days a week, Response within 4 hours, Ticket/Email support
Services:
Platform upgrade, troubleshooting, and remote support
Scenarios:
Testing environments or small-or-medium production environments that require relatively less restrict real-time guarantees
Service Process
Customers
ZStack has been our reliable service provider since 2017. It provides us secure, reliable, on-demand, and cost-efficient hybrid cloud services. ZStack products have strong architecture and are highly scalable while are easy to deploy and implement O&M operations. The rich experience of ZStack in deploying servers from the scale of one to the scale of over a thousand can ensure the safety of upfront investments and lower the learning costs of technicians.
ZStack has been our reliable service provider since 2017. It provides us secure, reliable, on-demand, and cost-efficient hybrid cloud services. ZStack products have strong architecture and are highly scalable while are easy to deploy and implement O&M operations. The rich experience of ZStack in deploying servers from the scale of one to the scale of over a thousand can ensure the safety of upfront investments and lower the learning costs of technicians.
ZStack has been our reliable service provider since 2017. It provides us secure, reliable, on-demand, and cost-efficient hybrid cloud services. ZStack products have strong architecture and are highly scalable while are easy to deploy and implement O&M operations. The rich experience of ZStack in deploying servers from the scale of one to the scale of over a thousand can ensure the safety of upfront investments and lower the learning costs of technicians.
